This tab is your direct access to MES’s dedicated service and support. Here, customers can quickly lodge service requests or complaints through our Complaint Form, ensuring a fast and effective response. MES operates across 13 locations, from Karachi to Gilgit, providing nationwide coverage for timely installation, maintenance, and after-sales support. With a team of 300+ highly trained engineers, we uphold the highest standards of professionalism, adhering to international and local compliance standards such as ISO 9001:2008 and ISO 13485:2016. Our engineers receive world-class factory training and continuous professional development, equipping them to handle advanced medical equipment with precision and care. Through this service, MES ensures equipment uptime, safety, and reliability, helping healthcare providers deliver uninterrupted patient care.